Shipping policy
๐ฆ Shipping Policy
Thank you for shopping with FEATHER & SPUR. We're committed to providing you with a smooth and transparent shopping experience. Below you'll find details about our shipping timelines, costs, and service areas.
๐ Where We Ship
We currently ship to the following countries:
- United States
- Canada
- Australia
- United Kingdom
- Finland ๐ซ๐ฎ
- Sweden ๐ธ๐ช
- Norway ๐ณ๐ด
- Denmark ๐ฉ๐ฐ
- Germany ๐ฉ๐ช
- Netherlands ๐ณ๐ฑ
- France ๐ซ๐ท
- Ireland ๐ฎ๐ช
- Austria ๐ฆ๐น
- And most EU countries
If you don't see your country during checkout, feel free to contact us at contact@featherspur.com.
โฑ Processing Time
- Order processing time: 1โ3 business days
- You will receive a confirmation email with tracking once your order has been shipped.
๐ Estimated Delivery Times
| Country | Estimated Delivery |
|---|---|
| USA, Canada | 6โ10 business days |
| Nordic countries | 6โ15 business days |
| EU countries | 7โ12 business days |
โ ๏ธ Please note: These are estimates. Actual delivery times may vary depending on customs, logistics delays, or holiday periods.
๐ฆ Tracking
All orders are shipped with a tracking number. Once your package ships, you'll receive an email with your tracking number. You can track your order directly via our Track My Order page.
๐ Customs & Import Taxes
- Orders shipped to EU countries will not incur additional customs fees.
- For non-EU countries (e.g., Norway, Switzerland, UK), import taxes or duties may apply. These are the buyer's responsibility.
โ Delayed or Lost Shipments
If your order hasn't arrived after 20 business days, please contact us at contact@featherspur.com with your order number. We'll help resolve the issue as quickly as possible.
๐ฌ Wrong Address Disclaimer
Please ensure that your shipping address is correct at checkout. FEATHER & SPUR is not responsible for orders lost due to incorrect or incomplete addresses.
๐ค Questions?
We're here to help. Contact us anytime at contact@featherspur.com.